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Order Policies

Web Policies and Procedures

GET DIESEL and DIESEL Pharma products are shipped separately and will most likely arrive a day or two after the rest of your order.

We ship most orders placed by 12PM the same day, with overnight delivery to 80% of the United States. Our shipping rates are: 6.50 flat rate for orders up to 20lbs and 8.50 on order over 20lbs. Currently if you order a GET DIESEL item as part of your order, we give you a 2.00 shipping discount. Some companies charge 5 or 6 flat rate shipping, but that is usually up to about 4lbs, sent snail mail (2-6 day delivery).

Our speedy shipping system gets you your order in one day to most of the US including California, Texas, Florida, New York, the entire East Coast and West Coast.  All orders are packaged with premium packing materials and double checked before being shipped. We also offer Saturday delivery at no charge. No online retailer covers more of the US in less time than fefifo.com...not even Amazon.

We ship from over 9 warehouse from coast to coast getting you your order faster than the competition with no sales tax (unless you live in Illinois). 

Almost all orders are delivered within 48 hours of placing your order (if placed before 12am).

If you don't like waiting days on your supplements, you came to the right place.

PACKING

All orders will be packed to Fefifo.com specifications. We do not pack to consumer requested packing specifications.

We pack orders to assure delivery of good undamaged.

RETURNS POLICY

For returns, contact us at fefifonutrition @gmail.com.

We do not take returns on open products. Why? Because we cannot sell a product you opened.

Unopened products can be returned at purchasers’ expense for full credit less 5% return fee within 30 days of purchase.  Please include your full name, phone number, email and invoice number in your return request email, as well as the day you placed the order.

If products are missing from your order, please email us within 24 hours of delivery at fefifonutrition @gmail.com.  If notification email is dated 24 hours or more after delivery, we cannot guarantee replacement of missing items.  We will make every attempt possible to settle your order/problem.

Returned items must be in a resalable condition.

All discontinued items cannot be returned.

Returns are credited to the card you used to place the order.


DAMAGES

Please contact us at fefifonutrition@gmail.com for any damages to you order within 24 hours of delivery.  Please include your full name, invoice number and day you placed the order in your email.


COLD PACKS

Cold Packs are available upon request to prevent products from melting at checkout. If you did not chose to cold pack your bars, FeFiFo Distributors Inc will not be responsible or accept returns of melted bars.  Please remember to add the COLD PACK option when you order bars for $7.50 per order.


OUT-OF-STOCK PRODUCT POLICY

Inventory availability is not guaranteed.  If part of your order is out of stock at all locations, we will email you to discuss how you would like to proceed. GET DIESEL and DIESEL Pharma products are shipped separately and will most likely arrive a day after the rest of your order.

DISCLAIMER

Terms and conditions of this agreement are subject to change without notice.

PLEASE NOTE: Product image(s) available at fefifio.com are the most recent image provided by manufacture. Image may not represent product received.

PLEASE NOTE: All information at fefifo.com is deemed to be accurate, however we cannot guarantee it is an accurate representation of the latest formulation of the product. If you have any concerns, please email us at fefifonutrition@gmail.com


ORDER PROCESSING

Return and Out-Of-Stock Policy on invoice: Due to our shipping system, we cannot add or change order once they are submitted.  Most orders placed before 11AM are shipped same day.

ORDER CANCELLATION

Order cancellation requests must be emailed to fefifonutrition@gmail.com within 30 minutes of the submission of the original order. 

FeFiFo Distributors Inc, cannot guarantee any cancellations received after 30 minutes of the submission of the order. 

SHIPPING POLICIES

All domestic residential orders will be shipped UPS ground, or FedEx Home/ ground

 All Military/PO Box/Alaska/Hawaii orders will be shipped USPS Priority Mail.

All USPS orders over 4lbs THAT DO NOT contain a GET DIESEL item *may* be calculated outside of our flat rate shipping system. It is very expensive to ship over 4lbs with the USPS, so if you can, do not order with a PO BOX. 

 All returned order due to an incorrect address or order cancellation will be subject to a $10.00 charge and a 10% restocking fee.  This includes missed deliveries because an email address or phone was not included in the order.